What’s the longest amount of time you’ve spent in one session on hold? Until yesterday, my all time record was probably two hours. Then I made a call to make reservations at Disney World. I was on the phone for three hours. Granted, I was only on hold for about two hours, but those two hours were filled with snippets of Disney songs. It was almost like being stuck on the Small World ride, only the songs changed periodically, so I guess it was a step up.
Now, Disney regulars would ask, “Why didn’t you just make reservations on the Disney website?”
That’s a good question. I was tempted to use the website, but I hoped that by talking to an actual human I could figure out a more tailored package to suit my needs. And, as it turned out, I was right. And the Disney representatives were so darned cheerful that I almost forgot about the wait time and the annoying music. Almost. Hence the post.
In the end, the three hours were totally worth it, but dadgum it, now I can’t get the Indiana Jones theme song out of my head.